Last Updated: 12/02/2018
We collect and store the following types of information from our users:
Information You Provide
We receive and store any information you enter on the Platform or provide to us in any other way. The types of information collected include your name, email address, and any other data you actively choose to provide. The information you provide is used for such purposes as responding to your requests for certain information, products and services, and communicating with you about new features. You may modify or remove any of your account information at any time by logging into your account and accessing features to edit your profile and account information.
We do not collect or store your credit card information. Our billing system subcontractor, stores this information.
Automatically Collected Information
We gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the file viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyse trends in the aggregate and administer the site and platform.
Information Requested from 3rd Parties
With your consent, we may request access and store information provided by 3rd party services integrated into the Platform. This information is obtained when you authorise Vis-A-Vis to access your other accounts.
Currently, Vis-A-Vis integrates with following services:
– Google Account
– Google Calendar
– Google Drive
Consent to access your accounts is given to vis-a-vis.io, which is a web property owned and maintained by Vis-A-Vis Labs Limited.
We only request access to information that we need for operating your account, such as:
– email address
– your name
We request permissions to use your accounts for the following activities:
– Google Account: Authentication (sign up and sign in)
– Google Calendar: Calendar Management
– Google Drive: Document Sharing
– Dropbox: Document Sharing
Use of Collected Information
We use the information we collect from you in the following ways:
– To provide, maintain, tailor and improve our Platform and our service;
– To provide you with customer support and troubleshoot problems;
– To inform you about service updates and faults;
– To request feedback or participation in on-line surveys;
– To resolve disputes;
– To verify your identity;
– To customise, measure, and improve service, software and our website;
– To protect Vis-A-Vis, you and others who use our Platform and our service.
Your Vis-A-Vis account information is protected by a password for your privacy and security. You need to ensure authorised access to your account and information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
When you enter sensitive information (such as a credit card number or login credentials) on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL). Vis-A-Vis endeavours to protect user information to ensure that user account information is kept private, however, we cannot guarantee the security of user account information. Unauthorised entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. For additional information about the security measures we use in connection with the Platform, please contact us at [email protected]
Access to Your Information
Vis-A-Vis allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information by logging in to your account or contacting us at [email protected] We will respond to your request to access within 30 days.
Upon request, Vis-A-Vis will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information, please contact us at [email protected]
You are able to add or update certain information, however we often maintain a copy of the unrevised information in our records.
We will retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your Vis-A-Vis account or if you wish to cancel your account or request that we no longer use your information to provide you services contact us at [email protected]o. Please note that some information may remain in our records after deletion of your account. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Questions or Concerns
If you have any questions or concerns regarding privacy at Vis-A-Vis, please send us a detailed message to [email protected] We will make every effort to resolve your concerns.
VIS-A-VIS Labs Limited
4 Ravey Street
London EC2A 4QP